Non-Credit Banking Products for Corporate Clients Project for Sberbank of Russia
The project ‘Non-Credit Banking Products for Corporate Clients’ was set up to review Sberbank non-credit banking products and find solutions to improve them.
Get feedback on the existing non-credit banking products of Sberbank of Russia and analyze customer needs and expectations to develop new non-credit products and enhance remote banking services and e-services for different business segments.
Project participants analyzed two services of Sberbank of Russia: Placement of Funds and Remote Banking and developed solutions for their improvement.
- 5088 participants from 7 countries;
- 1667 proposals, including
- 499 ideas;
- 1168 counter ideas;
- 8334 comments and posts;
- 32640 assessments.
September — November 2012
The project yielded new solutions to improve Sberbank’s Placement of Funds Services and Remote Banking Services, which will be taken into account in Sberbank’s strategic programs.